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KYC Policy

Know Your Customer checks help us keep Packtol safe, prevent fraud and meet our legal obligations.

When we may ask

  • Verification is not required to start playing, but we may ask for it at any time, for example before a large withdrawal, when activity looks unusual, or when required by law.

What we may ask for

  • Proof of identity (a government-issued ID), proof of address, and in some cases information about the source of your funds.
  • Documents must be valid, legible and match your account details.

How it works

  • Withdrawals may be paused until verification is complete. Refusing to provide the requested information may lead to account restrictions.
  • Documents are used only for verification and compliance and are stored securely. Questions: support@packtol.com.

18+ only · Cryptocurrency (SOL) only · Play responsibly. Questions? support@packtol.com