Free caseSelf-Exclusion
If you want to stop gambling for a while, or for good, you can ask us to close access to your account.
How to self-exclude
- Contact support at support@packtol.com (or through Live Support) from the email or wallet linked to your account and tell us the period you want: 6 months, 1 year, 5 years or permanently.
- We confirm by reply once the exclusion is active. Your remaining balance can be withdrawn to your locked withdrawal address.
During the exclusion
- You will not be able to deposit or play. We will not knowingly send you marketing.
- An exclusion cannot be shortened or cancelled once it starts. Opening another account during an exclusion is not allowed, and any such account will be closed.
Further support
- Self-exclusion works best alongside support from people you trust or a professional organisation. See the Responsible Gambling page for resources.
18+ only · Cryptocurrency (SOL) only · Play responsibly. Questions? support@packtol.com